William Murdock, founder of Paint On Numbers, sitting in his art studio surrounded by brushes, paints, and a completed landscape painting on an easel.

The Paint On Numbers Canada Promise: Our Commitment to Quality, Community, and Canadian Service

A Letter From Our Founder

"I started this brand not just to sell a product, but to share a passion. This is our promise to you: a commitment to premium quality in every box, to building a supportive creative community, and to providing the dedicated, trustworthy service that every Canadian artist deserves. This is the Paint On Numbers Canada difference." - William Murdock

My name is William Murdock, and I am the founder of Paint On Numbers Canada. I want to take a moment to speak to you directly, not as a company, but as a fellow creator who believes in the power of art to bring calm, joy, and connection into our lives.

In a market flooded with faceless international companies, low-quality materials, and frustrating customer experiences, I started this brand with a simple, guiding principle: our Canadian community deserves better. This is not just a business for me; it is a promise. A promise of quality, community, and service.


Our Commitment to Quality

A creative journey can quickly become a frustrating one if the tools are subpar. That's why we are obsessed with the quality of every single component in our kits.

A detailed macro shot of a premium linen canvas and a paintbrush with thick, vibrant paint, showcasing material quality.

  • Premium Materials: We use high-grade, linen-blend canvases that provide the perfect texture, and our acrylic paints are rich in pigment for vibrant, opaque coverage.
  • Expert Human Touch: Every Custom Kit we create is reviewed by a human design expert to ensure your personal photos are translated into beautiful, accurate, and truly paintable masterpieces. We don't rely on cheap, fully-automated software.
  • The Complete Experience: From the quality of the brushes to the clarity of the printing, every detail is considered to ensure a frustration-free and joyful creative process.

Our Commitment to Community

We are not just a store; we are a community of creators. Nothing brings us more joy than seeing the incredible masterpieces you bring to life. This brand is built on the passion and talent of Canadian artists just like you.

A warm, scrapbook-style collage of real customers proudly holding their finished paint by numbers artwork.

We are committed to fostering this community by providing inspiration, sharing your work (with permission!), and creating a space where creativity is celebrated. Your journey is our journey, and we are honored to be a small part of it.

Our Commitment to Canadian Service

We are a proudly Canadian company. That means we understand the frustrations of long international shipping times, unexpected duties, and non-existent customer support. Our promise is simple: we do it better.

  • Fast, Reliable Shipping: We ship from within Canada, ensuring your creative escape arrives at your door quickly and without any cross-border surprises.
  • Real, Human Support: Have a question? Ran out of paint? You'll hear back from a real person who is dedicated to ensuring your experience is a positive one. We stand behind our products, always.
  • A Brand You Can Trust: We are building our reputation one happy customer at a time. Your trust is our most valuable asset, and we are committed to earning it with every single kit we send.


About the Author

This letter was written by William Murdock, the Founder of Paint On Numbers Canada. He is personally committed to building a brand that Canadians can trust and be proud of. Read his full story here.

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